Right of Withdrawal
You have the right to withdraw from this contract within 14 days without providing any reason.
The withdrawal period is 14 days from the day you or a third party designated by you, who is not the carrier, takes possession of the last good.
HAJUS AG does not offer free returns if you have received the item but changed your mind/ordered by mistake, etc., which is not our responsibility.
To exercise your right of withdrawal, you must inform us:
HAJUS AG
SpinnereistraĂźe 3
DE-01591 Riesa
Germany
Email: [email protected]
Phone: 051518779812
by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract.
Consequences of Withdrawal
We will bear the cost of returning goods that can be shipped by parcel, provided the return is due to a defect or our fault.
If the return is made without specifying a defect or for other reasons, you will bear the direct costs of the return yourself.
For this refund, we will use the same payment method you used for the original transaction, unless otherwise expressly agreed with you; in any case, no fees will be charged to you for this refund.
HAJUS AG does not offer free returns if you have received the item but changed your mind/ordered by mistake, etc., which is not our responsibility.
We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods immediately and in any case no later than 14 days from the day you inform us of your withdrawal from this contract to:
HAJUS AG
SpinnereistraĂźe 3
DE-01591 Riesa
Germany
The deadline is met if you send the goods before the 14-day period expires.
Returns by freight forwarder should be delivered to the following address and must be registered beforehand:
HAJUS AG
SpinnereistraĂźe 3
DE-01591 Riesa
ny loss of value of the goods if the loss of value is due to handling them in a way that is not necessary to examine their condition, properties, and functioning.
The right of withdrawal does not apply to distance contracts:
- For the delivery of goods that are not pre-made and for the production of which an individual selection or specification by the consumer is crucial, or which are clearly tailored to the personal needs of the consumer;
- For the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- For the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- For the delivery of goods, if these have been inseparably mixed with other goods after delivery due to their nature;
- For the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery;
- For the delivery of newspapers, magazines, or illustrated magazines, except for subscription contracts.
- For the delivery of alcoholic beverages, the price of which was agreed upon at the time of contract conclusion, but which can be delivered no earlier than 30 days after contract conclusion, and the current value of which depends on fluctuations in the market that the seller cannot influence;
End of the Right of Withdrawal