Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
Hajus AG does not grant free returns if you have received the item but changed your mind/ordered by mistake etc, which are not within our area of responsibility.
To exercise your right of withdrawal, you must inform us:
HAJUS AG
SpinnereistraĂźe 3
DE-01591 Riesa
Germany
Email: [email protected] , Tel: 051518779812
by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.
Consequences of Withdrawal
We bear the costs of returning goods that can be shipped by parcel, provided the return is due to a defect or our error.
If the return is made without stating a defect or for other reasons, you bear the direct costs of the return yourself.
For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
Hajus AG does not grant free returns if you have received the item but changed your mind/ordered by mistake etc, which are not within our area of responsibility.
We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract to:
HAJUS AG
SpinnereistraĂźe 3
DE-01591 Riesa
Germany
The deadline is met if you send the goods before the expiry of the fourteen-day period.
Returns by freight forwarder must be delivered to the following address and must be registered in advance:
HAJUS AG
SpinnereistraĂźe 3
DE-01591 Riesa
Germany
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics and functioning of the goods.
The right of withdrawal does not apply to distance contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
- for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded,
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature,
- for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts,
- for the supply of alcoholic beverages whose price was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control
End of cancellation policy